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Communication styles refer to how individuals express themselves and respond to others in everyday conversations and interactions. It includes a person’s tone, language choice, non-verbal behavior and overall approach to communication.
To begin with, understanding different communication styles and how to approach each is a skill that can be very helpful for anyone, and can directly impact the work performance of the team. It’s important to understand not only what managers are saying, but how they are saying it, to influence positive outcomes. This guide breaks down the differences between communication styles, why it’s important to recognize them, and how managers can adapt their approaches to each style.
In addition, for instance when managers understand communication styles they can cater responses to each client ultimately providing better client’s service, this clients ‘ focused approach offers five valuable benefits. Which , improve clients’ experience, personalize the experience, defuse tense situations, increase customer satisfaction and boost productivity and profitability. Good examples of communication styles which one needs to acquaint themselves with whey dealing with people are being assertive, passive and passive aggressive.
And it is very important for the communicator to know when and under what circumstances they need to utilize a specific communication style.
In conclusion, managers who hire a culturally diverse range of employees may find that there are communication problems amongst teams. Perhaps language barriers might appear, or cultural differences in timekeeping and personal life schedules. This can leave employees feeling frustrated, excluded and unheard (diversity in tech, 2024). To ensure cultural diversity does not result in communication breakdown, it’s vitally important for organization managers to keep a constant flow of communication with their team members, to understand what their individual needs and schedules may require. This will ensure everyone feels valued and listened to, creating a happier atmosphere.
